Skip to main content
Jika kode OTP tidak diterima, periksa terlebih dahulu folder Spam/Junk pada email Anda. Jika email OTP ada di folder tersebut, tandai sebagai “Bukan Spam” agar email berikutnya masuk ke Inbox. Selain itu, Anda dapat mengirim ulang kode OTP melalui link kirim ulang yang tersedia di halaman proses tanda tangan, sehingga proses tanda tangan digital tetap dapat dilanjutkan dengan lancar.

​
What should I do if I don’t receive the OTP during the digital signing process??

If you haven’t received the OTP, first check your email’s Spam/Junk folder. If the OTP email is there, mark it as “Not Spam” so that future emails go directly to your Inbox. You can also resend the OTP using the resend link available on the signing process page, ensuring that your digital signing process continues smoothly.